07956 994429 020 8244 0912 INFO@DHPLUMBING.CO.UK GAS SAFE REGISTERED#180521 AboutServices Service Areas Our WorkReviewsContact 07956 994429020 8244 0912 Request EstimateQuote - Home - Terms & ConditionsLegal # Terms & Conditions Last updated: 2026 These terms apply to all work carried out by DHP London Ltd (Company No. 06064438, Gas Safe registration #180521), trading from our London base. ## 1. Quotations & estimates Written quotations are valid for 30 days from the date issued unless stated otherwise. Estimates are based on the information you provide and a visual inspection; if additional work is discovered once we start, we will discuss and agree it in writing before proceeding. ## 2. Call-out charge Our minimum call-out charge is £80. This covers travel and the first period on site to diagnose the issue. Any additional labour or parts are quoted before proceeding. ## 3. Payment Unless otherwise agreed in writing, invoices are payable within 7 days of the date of invoice. For larger installations, a deposit may be required to secure materials and scheduling. ## 4. Workmanship & warranty Manufacturer warranties on boilers, cylinders, showers and fittings are honoured directly by the manufacturer, provided the equipment is serviced in line with those terms. ## 5. Gas Safe compliance All gas work is carried out by a Gas Safe registered engineer under registration #180521 and is notified where required by regulation. ## 6. Access & safety You are responsible for providing safe access to the work area and disclosing any known hazards. If we deem an installation unsafe, we may isolate the appliance and advise you in writing before further work. ## 7. Cancellation Bookings cancelled with less than 24 hours' notice may be subject to a charge to cover reserved time and materials already ordered. ## 8. Liability Nothing in these terms limits our liability for death or personal injury caused by negligence or for any other liability that cannot be limited under law. Otherwise, our liability is limited to the value of the work carried out. ## 9. Governing law These terms are governed by the laws of England & Wales. Any dispute is subject to the exclusive jurisdiction of the English courts. ## Contact Questions? Email info@dhplumbing.co.uk. Gas Safe registered plumbing, gas & heating engineers with 40 years of local experience across South East London. Gas Safe #180521 Company No. 06064438 Services - Boiler Installation - Boiler Repairs - Power Flushing - Gas Safety Engineer - Landlord Gas Safety (CP12) - Gas Fires & Cookers - Heating Engineer - Central Heating Installation Service Areas - Greenwich · Woolwich - Blackheath · Eltham - Thamesmead · Plumstead - Abbey Wood · Erith - Dartford · Bexley · Sidcup Contact - 07956 99442924/7 Emergency - 020 8244 0912Office landline - info@dhplumbing.co.uk - London - Office: 8am – 9pm, 7 days a week © 2026 DHP London Ltd. All rights reserved. AboutOur WorkReviewsContactPrivacyTerms Call nowGet a quote